What is ASAP?
The Automated Secure Alarm Protocol (ASAP), launched in 2011 as a public-private partnership, is designed to increase the efficiency and reliability of emergency electronic signals from monitoring companies to PSAPs (Now referred to as ECC’s). ASAP utilizes ANSI standard protocols developed cooperatively by the Association of Public-Safety Communications Officials (APCO) and The Monitoring Association. With ASAP, critical life safety signals and accurate information are processed in seconds, not minutes, through the Nlets system of state-to-state PSAP/ECC communication, insuring that complete and accurate information is transmitted to the PSAP/ECC every time.
How ASAP benefits PSAPS
• Reduces 10-digit phone call volume from alarm companies
• Reduces processing time from minutes to seconds, leading to faster responses to emergencies and positive outcomes
• Eliminates errors and miscommunications from voice calls
• Decreases stress on PSAP call-taking personnel through reduced call volume
Costs of ASAP
• TMA funds ASAP’s operational costs and does not charge PSAPs for use of the service.
• Your CAD provider will quote the cost of ASAP software deployment.
• Initial implementation requires the use of an approved ASAP technical consultant. This cost may be part of the CAD quotation, or may be contracted directly with the consultant.
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